REFUND and Other POLICIES:
This Applies to all Online Orders.
General Information Southern California
Exam Information Southern California
All live classes are NOT Refundable after the first day of class.
If you cancel or return a home study course within 7 days and courses are reusable you will receive a refund less (the shipping and handling charges if applicable) and (less a $25.00 Registration fee per course.)
All Courses must be completed within 1 year of registration. (There is a 30 Day Grace period for a $25.00 Re- Registration Fee/ After Grace Period You Must Completely Re-Register
If you fail a statutory course you must pay a re-registration fee of $25.00 and wait 18 more days to re-take your exam.
Please make sure you have the correct shipping address, Unit # Suite etc. on your order form. (If there is an Address discrepancy a $15.00 correction charge will be added to your purchase. )
Due to rising gasoline charges we reserve the right to charge an additional fee no more than $5.00 per customer who have courses delivered to a residence. (A Commercial business address will not be charged this extra fee)
ALL Out of State Shipping and handling will have an additional $7.50 to $9.50
If you fail a CE course you only have to wait the required time to re-take an exam.
All downloadable continuing education courses are final.
All Exam Preparation Book sales are final
All CD Sales are final. (exchanges only if defective) in 7 days with receipt)
All Online Exam Preparation Sales Are Final.
All Internet Streaming Exam Preparation Courses are Final.
Internet Streaming Exam Preparation purchased separately must be completed in 18 days from receipt of package.
Internet Streaming Exam Preparation with Course Packages, The Streaming Portion access must be completed in 90 days from receipt of package.
Loan Officer Internet Streaming Access is 180 days from Receipt of Package
All Courses are NON_ Transferable.
We RECOMMEND AND PREFER you to take ALL YOUR EXAMS ONLINE because this keeps a lot better records if you lose your certificates.
( When Ordered Online You Must Decide if you are going to have your EXAM Proctored within the 1st 3 months after purchase (SEE CHARGES BELOW). After that there is NO Proctoring. you MUST take your Exam(s) online). Thank You for your cooperation
Or you can go to one of our locations for free. .
See Proctoring Charges Below
If you prefer to have your exam done by paper and be proctored, there is an additional charges see below:
All Statutory Exams are $25.00 each for proctoring.
No Proctoring for Continuing Education (Renewal Courses) you may take the exam at one of our locations for free.
Or you can go to one of our locations for free.